Used by the likes of Unilever and Macy’s, Bazaarvoice is the world’s largest shopper network. In a nutshell, it helps organisations connect with consumers by serving authentic content (like reviews, ratings, questions and answers) at the right time. Their product and service umbrella’s split into seven pillars: ratings & reviews, questions & answers, connections, curations, sampling, personalisation data and brand edge.

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Category: Customer & market research
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