Gainsight

Gainsight’s Product Experience Platform provides the tools needed to get a deeper understanding of user behaviour, drive product adoption and collect feedback. It achieves this by tracking users’ every movement (like clicks, logins and email opens), identifying where people fall off critical tasks, guiding inactive users back to your product via email, and so much more.
It’s also got some great Customer Experience, Customer Success, Customer Data and Revenue Optimisation products.