Braze connects humans with humans by taking the complication out of customer engagement and making user comms more conversational. When it comes to what it can do its breadth is pretty vast but here are just a handful of its key features:
• Send personalised messages across various channels - like push, email and in-app
• Develop lifecycle engagement strategies
• Trigger messages based on a user’s location and context
• Create, manage and optimise cross-channel campaigns and access integrated reports
• Use the app’s data-based predictions to shape your next steps.

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Category: Customer experience & engagement
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